Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Liefmax GmbH ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

Account Information: Name, email address, phone number, and delivery address.
Order Details: Items purchased, store preferences, and delivery instructions.
Payment Information: Processed securely by our payment providers. We do not store full card numbers.
Location Data: With your permission, we use location to match you with nearby deliverers and stores.
Usage Data: How you interact with our app, including features used and session duration.

3. How We Use Your Data

To provide and improve our delivery services
To match shoppers with nearby deliverers
To process payments and prevent fraud
To send order updates and service notifications
To comply with legal obligations

4. Data Sharing

We share limited information with:

Deliverers: Your name, address, and order details necessary for delivery.
Payment Processors: Transaction data for secure payment processing.
Service Providers: Hosting, analytics, and customer support tools bound by confidentiality.

We never sell your personal data to third parties.

5. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@liefmax.com.

6. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. Account data is deleted upon request or after 3 years of inactivity.

7. Contact

For privacy-related questions, contact us at:
Liefmax GmbH
Fichtenweg 15
72074 Tübingen, Germany
privacy@liefmax.com