Zero Commission: Why We Chose a Different Model

When we started Liefmax, we looked at the existing delivery landscape and saw something troubling. Deliverers were barely making a living after platform fees, and shoppers were paying inflated prices to cover those fees. The platform was the only one winning.

The Traditional Delivery Model

Most food and grocery delivery platforms charge a commission of 20-30% on every order. If a delivery fee is €8, the platform might take €2.40 off the top. That's before payment processing fees, insurance, and other costs.

For deliverers, this means they're doing the hard work — driving to stores, finding items, waiting in checkout lines, navigating to customers — while a significant portion of their earnings goes to the platform.

Our Zero-Commission Approach

Liefmax takes 0% commission on deliveries. Deliverers set their own delivery fee and keep 100% of what they earn. Tips go entirely to them. We don't take a cut.

You might wonder: how do we make money? Right now, we don't. We're focused on building the community and proving the model works. In the future, we may introduce optional premium features like instant delivery or priority scheduling — but the core marketplace will always remain free.

Why This Matters

For deliverers, it means real earnings. A €3 delivery fee is €3 in their pocket, not €2 after platform fees. This makes it worth their time even for small orders, which means more availability for shoppers.

For shoppers, it means lower costs. Since deliverers aren't paying commission, they can offer competitive delivery fees. Plus, you're directly supporting someone in your community rather than a corporate platform.

Building Trust Through Fairness

We believe that when people feel they're being treated fairly, they behave better. Deliverers who keep all their earnings are more motivated to provide great service. Shoppers who know their money goes directly to the deliverer are more likely to be generous with tips.

It's a virtuous cycle that builds community trust — and that's more valuable to us than short-term commission revenue.

The Long-Term Vision

We're not anti-profit. We need to sustain the platform long-term. But we're committed to doing it in a way that doesn't extract value from the people who make it work — the shoppers and deliverers.

Join us in building a fairer delivery model. Sign up for the waitlist and be part of something different.